1 Jul 2009

Hosting Uptime for June 2009

Author: keith | Filed under: hosting

Below is our monthly uptime report for June 2009. While we strive for 100% uptime, sometimes issues arise.

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www.sononaco.com
Service: Sononaco 4
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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www.spromail.com
Service: Sononaco 1
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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64.237.99.32
Service: Sononaco 3
Outages: 2 (1 for Network maintenance, 1 for hardware maintenance)
Downtime: 1 hrs, 10 mins
Uptime: 99.84%
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mail.sononaco.com
Service: Zimbra Mail Server
Outages: 1
Downtime: 0 hrs, 20 mins
Uptime: 99.95%
Downtime was documented and was due to mail server upgrades.
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[Hosted Client]
Service: [Hosted Client]
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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22 Jun 2009

Sononaco’s President on Washington’s NBC4

Author: keith | Filed under: Apple, Hardware

During the iPhone 3G S launch, Sononaco President Keith Hall was interviewed while waiting in line at the Clarendon Apple Store in Arlington, Virginia.

Watch the video on YouTube (recorded with the new iPhone).

After a two-and-a-half hour wait we received the phones. Unfortunately, it also took about an hour for AT&T to active one of them.

1 Jun 2009

Hosting Uptime for May 2009

Author: keith | Filed under: hosting

Below is our monthly uptime report for May 2009. While we strive for 100% uptime, sometimes issues arise. Fortunately due to the configurations we have in place for our hosting, no data was lost.

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www.sononaco.com
Service: Sononaco 4
Outages: 1 - 5/21 at 1:20 AM for 0.064 seconds
Downtime: 0 hrs, 5 mins
Uptime: 99.99%
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www.spromail.com
Service: Sononaco 1
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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64.237.99.32
Service: Sononaco 3
Outages: 1 - 5/13 at 12:15 PM for 0.032 seconds
Downtime: 0 hrs, 5 mins
Uptime: 99.99%
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mail.sononaco.com
Service: Zimbra Mail Server
Outages: 2:
May 9, 12:40 PM for 25 seconds - Power cycling at the hosting center
May 15, 2009 at 6:32 PM - Hard drive controller board failure
Downtime: 3 hrs, 45 mins
Uptime: 99.51%
The outages were documented. Please see previous blog entries about the hard drive crash for more information on this incident.
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[Hosted Client]
Service: [Hosted Client]
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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16 May 2009

Mail Server Issues on May 15th

Author: keith | Filed under: Hardware, hosting

If even Google can go down, nobody is safe.

On Friday May 15th at approximately 6:30 PM one of the circuit boards went out on one of the three hard drives in our mail server. Our technicians worked quickly to repair the problem.

Unfortunately, the screws on the hard drive are a rare Torx type of screw. Our technicians had to track down the proper toolset to remove the hard drive.

Our mail server is running in what is referred to as a RAID5 configuration. What this means is that there are three hard drives in the server that share all of the data on the system as a single drive. We can lose two drives and not lose any data, because that data is shared across the three.

Once the hard drive was repaired the RAID array took about half an hour to rebuild and mail functions were restored around 10 PM. Any e-mail received during this time was eventually delivered over the next couple of hours.

We apologize for the downtime. With the new controller board installed on the hard drive we hope to avoid such situations in the future.

13 May 2009

Sononaco Upgrading Zend Framework to version 1.8

Author: keith | Filed under: zend framework

We are in the process of upgrading all of our hosted sites and codebases to Zend Framework 1.8.1. If you are a developer please be sure to update your local copy of the Framework.

Zend released version 1.8 of the Zend Framework around the first of May. Sononaco is upgrading the Zend Framework running on all of our servers. There are several notable changes to the code but there is one issue that needs to be immediately addressed: the Autoloader.

Beginning today (May 13th) we will begin upgrading the Framework on our staging/testing server, (at 66.240.223.252) and our Zend Server. All Zend Server sites have been upgraded to use the 1.8.1 bootstrapper. All site on the “dev” server include any site with the domain name beginning with “dev” or “staging”.

How does this impact you? Unless you ar a developer, not much at all. If you are one of the developers using the Zend Framework then you will need to do a couple of things:

First, update your local working copy of the site. Effective immediately all Application codebases in Subversion should contain the code for the 1.8 Framework. The 1.8.x Bootstrapper code is not compatible with versions of Zend Framework older than 1.8.x!!

If you run the new Application code against the 1.7.x Framework you will see errors so be sure to upgrade your local Framework to 1.8.x.

For the moment we are not upgrading existing bootstrapers or Application layouts to the new Zend_Application_Boostrapper. All projects going forward will contain the new Bootstrapper system.

You can download version 1.8.x of the Zend Framework here.

10 May 2009

Brief Mail Server Outage 5/9 around 2:40 PM

Author: keith | Filed under: hosting, linux

Our mail server was offline for approximately five minutes this afternoon due to an issue with the server’s power cord. The cord has been replaced and the server is functioning properly.

We apologize for any problems this may have caused.

2 May 2009

Watch our new logo come to life at Logo Tournament!

Author: keith | Filed under: Uncategorized

Recently the Washington Post had an article that mentioned a web site that brings several talented logo designers together to try to create a logo for your business, organization, band, church, web site, blog, etc.

I find that creating a logo for yourself to be an impossible task. Such duties should be handled by the experts. Enter LogoTournament.

For $250 (to start) you take a few minutes to describe it is what you do, how you describe your brand, what you want and don’t want in a logo and how long to contest runs. Designers from around the world then submit logo ideas which you can “like” or “reject.”

At the end of the contest you receive a quality logo for a bargain price.

Our entries can be seen here. I invite everyone who reads this to either e-mail me or leave a comment here with your thoughts on the logo.

1 May 2009

Hosting Uptime Report for April 2009

Author: keith | Filed under: hosting

This is a report we receive monthly that reports on our hosting uptime. I thought this would be interesting to share each month.

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Below is your monthly uptime report for April 2009

Please do not reply to this email.
For further assistance, please contact support[at]siteuptime.com.

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www.sononaco.com
Service: Sononaco 4
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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www.spromail.com
Service: Sononaco 1
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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64.237.99.32
Service: Sononaco 3
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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mail.sononaco.com
Service: Zimbra Mail Server
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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[Hosted Client]
Service: [Hosted Client]
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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13 Apr 2009

My experience with the Eee PC 900HA

Author: keith | Filed under: Hardware, Laptops, linux

Since 2003 my primary computer has been a 17-inch PowerBook/MacBook Pro. It is everything I need in a computer that still retains some sort of portability. I usually transport it between the office and home in a backpack but when visiting clients I carry it in a shoulder bag. The shoulder bag gets very heavy after a while.

After lugging the MacBook Pro around DC for a week my shoulders were not happy. Plus I was paranoid that it would somehow get broke/wet/kicked. I guess I should worry about being killed when biking it Charlotte with it on my back.

Several weeks ago a friend stayed with us who has an Eee PC. If you’re not familiar with the Eee PC, it’s a sub-notebook that packs quite a few features for the size and price. I chose the 900 HA for the 160 GB hard drive, RAM Expansion, integrated SD card reader, audio line-in and line-out and it weighs less just 2.2 lbs. The integrated camera, 3 USB 2.0 ports and external VGA were bonuses.

The 900 HA I purchased (from Amazon.com) came with Windows XP installed. I debated erasing it from the system but feel that I may need it in the future so I left it. Plus, it’’s not the annoying, bloatware Vista (this is a “plus”). I grabbed a copy of EasyPeasy (Ubuntu 8.10 for netbooks) and created a bootable SD card for it using Unetbootin. If you’re inclined to to go through the (pretty easy) process, I followed the process here. You may need to force the Eee into boot loader order by tinkering with the BiOS. Just restart and hold F2 during startup.

installing Ubuntu was was quick and easy. It took a few moments to get accustomed to the Netbook layout which basically is a full window launcher running over the desktop. Applications are grouped on the left and folders (Home, Documents, Pictures, etc.) are grouped on the right. Also, everything that launches uses a program called Maximus, whcih forces it to maximum-screen mode. While this is fine for most programs, the browser chrome may get in your way so you can use F11 to hide bars and tabs.

Here is a run-down of impressions of the laptop:

Keyboard - First up is the item that is asked about the most: surprisingly the Eee’s keyboard, despite it’s smaller size is quite easy to use. There have been a few complaints about the size of the right shift key. Honestly, I have not found this to be a problem. If you have larger hands or big fingers you may some difficulty with the keyboard. I consider my fingers average size and have no problems typing on the keyboard. One of the downsides of the keyboard is a squeaky noise that comes from a few keys but it is very minor. For what it’s worth, this entry was written entirely on the Eee PC.

Wireless - Very good. Worked out-of-the box in the pre-installed Windows XP and with the newly Ubuntu/EasyPeasy. In comparison with my MacBook Pro, the reception is much better, showing twice as many wireless networks on the Eee.

Camera - Just the fact it includes a camera is pretty cool. However, the camera is only 0.3 megapixels. The camera worked flawlessly in Skype on Ubuntu after running system updates. I don’t expect HD quality from a laptop camera so I chalk it up as “good.”

Trackpad/Buttons - The trackpad is snappy and responsive, allowing double-tap for clicking and two-finger vertical scrolling, like on modern Macs. However, I do not like about the Eee is/are the mouse button/buttons. The little chrome piece that makes up the buttons feels cheap and makes me think it’s going to fall off if slightly bumped.

Performance - For the bit of use I have put it through, editing sites and images, composing e-mail and surfing the web, I have not noticed any performance issues. At the time of writing, in addition to Firefox I am running Zend Studio for Eclipse, Zimbra, Pidgin and Skype. The only noticeable performance issue is when switching in and out off kiosk mode in Firefox.

Using Ubuntu on the Eee has been a very positive experience. Since we use Zimbra at our office I can easily save documents I will need to the Briefcase and download them onto the Eee. For larger files I can just save them to a USB stick or SD card. Lack of a CD/DVD device has not been an issue.

The 2.2 lb. weight is much easier to deal with than the 7 lb (plus) MacBook Pro. I’m looking forward to lightening the load when heading around meeting clients and leaving my workhorse back in the office to do what it does best.

Here is a list of applications that I have been running on a regular basis on the Eee. Some are part of Ubuntu/EasyPeasy and some are third party.

OpenOffice Suite
Firefox
Evolution
Pidgin (instant messaging)
Skype (Video, Audio, Text)
Songbird (skips iTunes files)
Zend Studio
Zend Server (Community Edition)
KomodoEdit 5
FileZilla
Wine 1.14 (had to downgrade from the included 1.1.19)
Internet Explorer 7
Zimbra Desktop

If you are considering an Eee PC. specifically the 900 HA, be sure you know why you are purchasing it. Can it be used a primary computer? Sure. But that depends on what you do. I would not use it for my primary development computer, mostly because of the wide-screen editing of sites we do using PhotoShop. But if you’re looking for an ultra-portable, easy-to-use little workhorse, the Eee PC 900 HA is an excellent choice.

2 Apr 2009

Zend Framework in Enterprise

Author: keith | Filed under: zend framework

Jim Plush at Panasonic has published an excellent article on why his company went with the Zend Framework for his enterprise applications. Sononaco is in a similar situation as Jim: we build all kinds of sites of all sizes for all types of clients.

We like to think of ourselves growing along with the language. All of our developers started out embedding PHP inside HTML documents. As PHP started becoming more object-oriented we moved on to writing classes and functions. We have developed and modified other packages such as Serendipity, WordPress, Drupal and Joomla, just to name a few.

The move to Zend Framework is not limited to the developer’s perspective. We consider the benefits it brings the client and the user on the front-end as well. Easy search-engine friendly path navigation, integration with external services (YouTube, Twitter, All Things Google) and the fact that you can integrate any JavaScript Framework (we were big MooTools fans) are primary reasons we promote the Zend Framework to our clients. The speed we can develop an application and the ease of updating the Zend Framework on servers are bonus for our developers.