Below is our monthly uptime report for May 2009. While we strive for 100% uptime, sometimes issues arise. Fortunately due to the configurations we have in place for our hosting, no data was lost.

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www.sononaco.com
Service: Sononaco 4
Outages: 1 – 5/21 at 1:20 AM for 0.064 seconds
Downtime: 0 hrs, 5 mins
Uptime: 99.99%
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www.spromail.com
Service: Sononaco 1
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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64.237.99.32
Service: Sononaco 3
Outages: 1 – 5/13 at 12:15 PM for 0.032 seconds
Downtime: 0 hrs, 5 mins
Uptime: 99.99%
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mail.sononaco.com
Service: Zimbra Mail Server
Outages: 2:
May 9, 12:40 PM for 25 seconds – Power cycling at the hosting center
May 15, 2009 at 6:32 PM – Hard drive controller board failure
Downtime: 3 hrs, 45 mins
Uptime: 99.51%
The outages were documented. Please see previous blog entries about the hard drive crash for more information on this incident.
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[Hosted Client]
Service: [Hosted Client]
Outages: 0
Downtime: 0 hrs, 0 mins
Uptime: 100.00%
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Our mail server was offline for approximately five minutes this afternoon due to an issue with the server’s power cord. The cord has been replaced and the server is functioning properly.

We apologize for any problems this may have caused.

The Zimbra mail server upgrade has been completed.

The Zimbra mail server will be taken offline for maintenance on Sunday, March 15, 2009 in order to upgrade the mail system. Web sites and development servers will not be affected by this upgrade. An upgrade time has yet to be established.

Most of the changes from this upgrade are on the administrative side and include several bug fixes.

If you have any questions about the upgrade please contact us.